• Parcels up to 5kg are eligible for flat rate postage options to anywhere within Australia.
• When using your own packaging, parcels up to 5kg are charged according to whichever is greater — the actual weight or the cubic (volumetric) weight, together with the delivery destination.
• The Australia Post postage rates below are for postage only and do not include packaging materials.

Why Does Shipping Cost More Than the Australia Post Rate?

Many customers are surprised by shipping costs, especially when purchasing live plants. We hope the information below provides some helpful background.

Australia Post postage has increased over several years

Australia Post has progressively increased parcel postage rates over recent years for both retail and business customers. For example, the standard retail Small Parcel Post rate has increased from $10.60 several years ago to over $12 today, while Medium, Large and Extra Large parcels have also risen by several dollars over the same period. Similar increases have occurred across Express Post services.

These ongoing postage increases affect every Australian business that ships parcels and are outside the control of individual sellers.

Plants are charged by volumetric weight

Australia Post calculates shipping using the greater of the actual weight or the cubic (volumetric) weight.

Although plants are often relatively light, they are usually tall or wide and require extra room to protect the foliage and root system during transport. As a result, they frequently fall into higher postage categories because of their package dimensions rather than their actual weight.

For example, a parcel measuring approximately 15 cm × 15 cm × 50 cm already occupies enough volume to be charged at a Large Parcel rate, even though the plant itself may weigh well under 1 kg.

Packaging is essential for live plants

• Shipping box
• Protective wrapping and cushioning
• Securing the pot and plant to minimise movement during transport
• Printed plant care guide
• Packing materials to help ensure your plant arrives safely and in excellent condition
• A packaging and handling fee of $5 contributes towards the cost of shipping boxes, protective packing materials, securing each plant for transit, and providing a printed plant care guide.

Unlike many retail products, live plants require considerably more time and care to prepare for shipping, as every order is individually packed to protect the plant throughout its journey.